Q&A (Scroll Down to Contact Us)

What materials are used in your jewelry pieces?

Priding ourselves on quality and affordable jewelry, WE ONLY CARRY sterling silver, stainless steel/titanium materials, as well as their 14 and 18 karat gold plated options. These materials are known to last longer than other brass and copper materials in most jewelry that turn green overtime.

Do you have handmade jewelry in store?

Yes! My shop offers a balance of handmade and manufactured jewelry. Handmade pieces are assembled with stainless steel and sterling silver materials. This includes our beaded and crystal jewelry that has metal elements made of those materials. You can see which items are made by me in the description section of each product.

Do you offer customization options for your jewelry?

You can add customization options for many of our pieces, and more to come in the future! Feel free to leave a note before checking out for customizations of length, size, etc. and I will try my best to fulfill it.

How do I care for my Shining Skies Jewelry pieces?

Taking proper care of your jewelry is essential to maintain its beauty and (importantly) its shine✨. We recommend gently cleaning your pieces with the soft cloth included in every order. Avoiding harsh chemicals and abrasive cleaners will also help keep its quality, especially for gold plated jewelry. Additionally, storing your jewelry in a clean, dry place when not in use can help prevent tarnishing and damage.

Do you offer international shipping?

Yes, we are delighted to offer international shipping to bring shining days of Shining Skies Jewelry to customers around the world. Please note that shipping times and fees may vary depending on your location.

What is your return policy?

We want you to be completely satisfied with your purchase from Shining Skies Jewelry. If for any reason you are not happy with your order, we offer a hassle-free return/refund policy within 30 days of purchase. Please visit our Returns & Exchanges page for more information on how to initiate a return.

How can I contact your customer service team?

I am dedicated to hearing your concerns and comments. You can reach us via email at shiningskiesjewelry@gmail.com, DMing us on our socials linked on the bottom of the page, or by filling out the contact form on our website. We strive to respond to all inquiries within 2 business days.

Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option at checkout, and your jewelry will be beautifully packaged in our signature gift box, ready to delight your loved one upon arrival.

Can I find Shining Skies Jewelry in any retail stores?

Currently, Shining Skies Jewelry is exclusively available for purchase on our website. We believe that this allows us to maintain a direct connection with our customers and provide the highest level of service and quality.

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For customer service inquiries, fill this form. Please allow 2 full business days for a response.